Rosie Wills on Residential Surveying and Rethinking Estate Agent Relationships

Summary

In this episode of This Is Surveying, Nina Young speaks with Rosie Wills, a chartered construction manager and ASSOC RICS surveyor based in North Devon.

Rosie shares her journey from over ten years in social housing into private residential surveying. We discuss damp and mould, peer review, Level 2 surveys, estate agent relationships, vendor surveys, pricing transparency, and why collaboration matters across the UK surveying profession.

This is a practical conversation about raising standards, reducing complaints, and building trust in residential surveying.

What We Cover

• Rosie’s route into surveying and chartered construction management
• Damp and mould expertise and building pathology
• The transition from housing to private practice
• Peer review between surveyors
• Understanding the RICS Home Survey Standard
• Working constructively with estate agents
• Vendor surveys and pre-sale strategies
• Transparent pricing and website improvements
• Complaints handling and professional risk
• Collaboration across UK surveyors

Useful Links

Royal Institution of Chartered Surveyors (RICS)

Guest Bio

Rosie Wills is a chartered construction manager and Assoc RICS surveyor based in North Devon. She spent over ten years working in social housing, developing specialist expertise in damp and mould and building pathology. Rosie now works in private practice delivering residential property surveys, including Level 2 and Level 3 home surveys, alongside specialist defect investigations. She is passionate about collaboration, peer review, professional standards, and improving trust in the surveying profession.

Guest Links

Rosie Wills LinkedIn
Nova Surveyors

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Connect with me – Nina Young on LinkedIn